SCHPHY group recently announced that, for the ball screw and hilt two series of product warranty services for comprehensive upgrading, heavy launch of each year and three years, respectively, factory warranty extension service package. This product extension service launch package, is another important step in SCHPHY channel deep plowing plan, not only for the "customer-oriented" service concept has added a strong footnote, also let SCHPHY in improving product and service competitiveness at the same time, effectively to achieve a win-win situation with our partners and customers the more lasting to improve the service initiatives to promote the entire industry to enhance the awareness of service products. Two services are available:
•Provide full free on-site service when the equipment is out of order;
•5*8 hours of free technical support hotline;
•Provide onsite response within 24 or 72 hours at the latest in different areas;
•Replacement parts provide free installation and debugging.
Customers can directly obtain SCHPHY provide extended warranty service, at the same time the purchase service package can get service mark right registration, use this way to ensure the rights of service is fast and accurate registration to the original system, so as to more favorable prices for more efficient service, enjoy the comfortable, comfortable the quality of service guarantee.
Strengthening after-sales service system and improving customer experience is the embodiment of sincere communication between SCHPHY and customers, and also brings good news to partners. Partners in the sale of hardware equipment at the same time, through bundling, extended warranty service, and constantly enhance customer confidence and satisfaction, create new value for users, and long-term and effective maintenance of customer relations. At the same time, SCHPHY launched the product warranty extension service package, will help to stimulate the channel potential, expand product market, and with competitive price and reasonable channel terminal market price system, and win-win future partners.
